General Terms & Conditions
- All fees to paid upon booking to secure day and time
- Payments are non-refundable or transferable
- Cash or upfront payments are for the 12wk term in advance
- Dishonoured payments will incur a $5 admin fee
- Parents must wear a T-shirt or rash vest in water
- 0-3yrs must wear a swim nappy. Can also be purchased at reception
- Assessments/feedback is on request prior to lesson
- Lessons Do Not run on public holidays ā there is no charge for those days
- Lessons will run regardless of weather
- A makeup will be offered if unforeseen closure is needed
- Parents are Not allowed to interrupt teachers during lessons. Please see reception staff.
- Children under 10 must be supervised during the lesson and while within the Centre
- Arrive in plenty of time is advised to have your child ready for their lesson
- Caps and Goggles are advised for 3yrs+ and hair tied back
- No photography is allowed from any device unless prior permission is granted from management
- Seahorse Swim School is not liable for any loss, damage or theft of any property belonging to you or your guest including minors
Makeup Lessons
- 2 makeup lessons per term and are valid for 30 days from missed lesson
- Notification of unattendance is required at least 2hrs prior to the lesson
- Cancellation of membership forfeits any owed makeups
- Subject to availability
- If a makeup lesson is missed it cannot be rebooked
- Makeups are Not guaranteed and only available when pre-arranged
- Makeups cannot be back dated, extended, transferred or used to reduce the next Direct Debit
- Dr Certificates will be needed for extended illness/injury
- Makeups are due to class availability and may not be able to book more than 1 week in advance
- Cannot book where classes are full as we do not overbook classes
Cancellations
- Cancellation notice needs to be in writing and received at least 2wks prior to the next Direct debit.
- If a membership is cancelled for more than 6 months the membership fee will apply on re-enrolment.
- Cancellation of membership forfeits any owed makeups.
